Equinox has two options to add finance discounts that are outlined further in the table below:


Discount Type

Description

 Useful Article

Charge

These discounts are applied automatically when charges are added to a case.

Charge Discounts Overview

Billing

These discounts are applied during the billing process when invoices are generated.


Note: It is possible to disable this option within your Equinox account if you only want to use Charge discounts. Please contact our Support team to disable Billing discounts.

Billing Discounts Overview

 

If you use the Charge Discounts and Billing Discounts in conjunction, the billing discount will be applied on top of any charge discount when the invoice is generated. It is possible to manually disable billing discounts at Step 1 of the billing process.