It is possible to add an email address to CC when email correspondence is generated for a Person in the Address Book.


Depending on whether your system is using Correspondence Management there are two different ways to do this.


Please contact our Support Team if you are unsure whether your system uses Correspondence Management.

Without Correspondence Managment

If you system does not use Correspondence Managements you can add a CC emails by:


  1. Go to the Address Book
  2. Search and click on the name of the Person you want to add a CC to
  3. Enter the CC'ed email addresses (comma separated if more than one) into the CC field

With Correspondence Management


Once a person is added as a Correspondence contact you can add other contacts as a CC on emails that are generated.



  1. Click ‘Add CC’ on the right of the contact line
  2. Type the name of the contact and select


Note: The CC will need to be added to your Address Book as a contact.